AGENZIE VIAGGI E TURISTICHE My Tour Initaly

Via Genova, 29 50052 CERTALDO  (FI)

My Tour Initaly - Agenzie viaggi e turismo Certaldo

AGENZIE VIAGGI E TURISTICHE

My Tour Initaly

Via Genova, 29 50052 CERTALDO (FI) IT

Venite a scoprire le bellezze d’Italia con MyTours e lasciatevi guidare in un viaggio unico ed emozionante. Ci troviamo a Certaldo (FI).

MyTours in Italy è un tour operator specializzato nell’organizzazione di esperienze uniche e personalizzate in alcune delle destinazioni più affascinanti d’Italia. Con una profonda conoscenza del territorio e delle tradizioni locali, MyTours offre una vasta gamma di servizi, che spaziano da tour culturali nelle città d'arte, come Firenze, Roma e Venezia, a escursioni panoramiche in campagna, degustazioni enogastronomiche nelle rinomate regioni vinicole, e attività outdoor come trekking e gite in bicicletta.


Grazie a guide esperte e appassionate, MyTours garantisce ai suoi clienti un’immersione autentica nella cultura italiana, fornendo esperienze su misura che si adattano alle esigenze e ai desideri di ogni viaggiatore. Che si tratti di tour privati o di piccoli gruppi, MyTours si impegna a rendere ogni viaggio indimenticabile, con un servizio attento e curato nei minimi dettagli.

Dicono di noi

Great tour. Our guide Marco was great, funny and very smart. He told us everything about the places ...
Damjan Bojadziski
GOOGLE
If you want to see a lot in one day, this is for you. We did a Cinque Terre tour with Marco. He was ...
Emily Cullop
GOOGLE
Wir hatten eine tolle Tour, Preis-Leistungsverhältnis stimmt und unser Guide war super nett, hilfsbe ...
miriam simon
GOOGLE
Damjan Bojadziski
GOOGLE
3 mesi fa
Great tour. Our guide Marco was great, funny and very smart. He told us everything about the places we toured (Siena, Winery, San Gimignano and Pisa). Timing was perfect. For me personally Siena and the winery were the best parts of the trip.
Emily Cullop
GOOGLE
11 mesi fa
If you want to see a lot in one day, this is for you. We did a Cinque Terre tour with Marco. He was knowledgeable about each specific area, and he made sure to check in frequently with everyone on the tour. He kept us on time and organized. The views in each town were amazing. I’ve never seen water so deeply blue in my life!
miriam simon
GOOGLE
un anno fa
Wir hatten eine tolle Tour, Preis-Leistungsverhältnis stimmt und unser Guide war super nett, hilfsbereit und hatte viele Stories.
Servizi

organizzazione viaggi verso l'italia, tour giornalieri, organizzazione tour in italia, pacchetti vacanze, visite guidate in italia, tour operator incoming

Attività

pacchetti personalizzati, tour enogastronomici, vacanze in italia, tour operator, vacanze in bicicletta

Prodotti

tour in italia

LEGGI TUTTO

Recensioni

4.5
10 recensioni
Eccellente
8
Ottimo
1
Buono
0
Discreto
0
Mediocre
1
Damjan Bojadziski
GOOGLE
3 mesi fa
Great tour. Our guide Marco was great, funny and very smart. He told us everything about the places we toured (Siena, Winery, San Gimignano and Pisa). Timing was perfect. For me personally Siena and the winery were the best parts of the trip.
Bruna
GOOGLE
11 mesi fa
Non consiglio questo fornitore. Ho avuto un problema con la prenotazione, non sono riuscito ad arrivare al punto d'imbarco previsto sul voucher e quando ho chiamato il fornitore mi è stato indicato un punto d'imbarco diverso da quello indicato sul vo...ucher. Ho perso la prenotazione e sono rimasto a piangere, perso in un posto. Ho richiesto un rimborso e il fornitore si è rifiutato di farlo. Mi hanno rubato i soldi. NON ACQUISTARE DA QUESTO FORNITORE
Risposta da My Tour Initaly
Dear Bruna, We sincerely apologize for the distress and inconvenience you experienced during your recent booking with us. We understand how upsetting the situation must have been and appreciate you taking the time to share your feedback. First of al ... l we want to clarify that our guide was at the designated meeting point at Villa Costanza from 7:15 AM, as indicated on your voucher and on our website. The tour was scheduled to depart at 7:45 AM, and in fairness to the other guests who had arrived on time and were there since 7:30 AM, our guide waited an additional 10 minutes, until 7:55 AM, before proceeding with the tour. We did our best to reach out to you on the phone number provided in your reservation and after several attempts, we were able to connect with you and put you in contact with the guide. Unfortunately, it became clear during that conversation that you were not at the correct meeting point as you were stating all the time, but you were quite far from the location. Due to the delay and in consideration of the other customers, we had to proceed with the tour as scheduled. Despite this, we tried to accommodate you by offering to reschedule the tour, as you initially requested. However, we fully respected your decision when you later chose not to proceed with the rescheduled tour. Regarding your request for a refund, we regret to inform you that, as per our cancellation policy, we are unable to issue a refund in this case. We deeply regret any confusion or frustration this has caused. We would also like to emphasize that we did not, under any circumstances, "steal" your money. The payment you made was for a tour that was fully organized for you, including securing your place and making the necessary arrangements with our partners. Unfortunately, since the tour proceeded as planned and your absence was noted as a no-show, we were unable to offer a refund. Once again, we are truly sorry for what happened and for any distress this situation may have caused. F
Emily Cullop
GOOGLE
11 mesi fa
If you want to see a lot in one day, this is for you. We did a Cinque Terre tour with Marco. He was knowledgeable about each specific area, and he made sure to check in frequently with everyone on the tour. He kept us on time and organized. The views... in each town were amazing. I’ve never seen water so deeply blue in my life!
Risposta da My Tour Initaly
Dear Emily, Thank you for sharing your wonderful experience with us! We're delighted to hear that you enjoyed your Cinque Terre tour with Marco. It's great to know that he was able to share his knowledge and keep everyone on track throughout the d ... ay. The breathtaking views and the vibrant blue waters of Cinque Terre are truly unforgettable, and we're thrilled that you got to experience them. We strive to offer our guests a well-organized and enriching experience, and your kind words confirm that we’re on the right track. Thank you once again for choosing our tour. We hope to welcome you back on another adventure soon! Best regards, My Tour in Italy team.
miriam simon
GOOGLE
un anno fa
Wir hatten eine tolle Tour, Preis-Leistungsverhältnis stimmt und unser Guide war super nett, hilfsbereit und hatte viele Stories.
Risposta da My Tour Initaly
Dear Customer, Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a fantastic tour and that you found it to be a good value for money. We greatly appreciate your kind words about our ... guide. Providing exceptional service and memorable experiences to our guests is our top priority, and we are delighted to hear that our guide was friendly, helpful, and shared lots of stories to enhance your tour. Your feedback means a lot to us, and we are grateful for the opportunity to have been a part of your memorable experience. We hope to welcome you back for more fantastic tours in the future. Best regards, My Tour in Italy team.
Christian Atanassov
GOOGLE
un anno fa
Alessandra (tour guide) + Michelle (pro driver) = awesome trip in the Tuscan province!
Risposta da My Tour Initaly
Dear Customer, Thank you so much for your kind words! We're delighted to hear that Alessandra and Michelle contributed to making your trip in the Tuscan province awesome. We'll be sure to pass along your appreciation to them. If you ever plan an ... other adventure, we'd love to welcome you back. Best regards, My Tour in Italy team.
Lapo Doniti
GOOGLE
un anno fa
Ho prenotato online il tour di Siena, Monteriggioni e San Gimignano, con incluso anche la degustazione di Chianti Classico. Mi è piaciuto che la nostra guida ci fornisse dettagli importanti su ogni luogo nel bus prima di arrivare. Così, una volta rag...giunta ogni destinazione, ognuno poteva gestire il proprio tempo libero come preferiva.
Risposta da My Tour Initaly
Dear Customer, Thank you for sharing your feedback with us. We are glad to know that you enjoyed the tour and had a good time with our guide at each destination. Hope to have you again in our upcoming tours in the near future, in order to give you ... more experiences like this one. Best regards, My Tour in Italy team.
Emely Balbi
GOOGLE
un anno fa
Abbiamo fatto una bellissima escursione nella quale abbiamo visitato Siena, Pisa e San Gimignano, posso dire che ne è valso la pena ogni singolo euro speso. Abbiamo fatto un bel pranzo in una cantina del posto con degustazione dei vini ed altri prod...otti tipici. Le guide turistiche, Violet ed Eliana sono state molto accoglienti. Consigliata al 100%.
Risposta da My Tour Initaly
Dear Customer, Thank you so much for your thoughtful and positive feedback! We're glad to know that you had a perfect experience during your tour, and that Erica's detailed explanations left a lasting impression. We greatly value our guides' experti ... se and their dedication to providing an exceptional experience for our guests. Your recommendation means a lot to us, and we appreciate your support. We hope to welcome you back for another unforgettable tour in the future. Best regards, My Tour in Italy team.
ana maria memdez soto
GOOGLE
un anno fa
Meravigliosa scurzione. Da ripetere poi le signore viola e Eliana super simpatiche. Molto professionale lavorano con passione. Da ripetere veramente 💯 x100
Risposta da My Tour Initaly
Dear Customer, Thank you for taking your time and sharing the feedback with us. We are really glad to know that you had a wonderful experience. Thank you for appreciating our staff's work. Hope to have you again in our upcoming tours in the near fut ... ure, in order to give you more enjoyable experiences like this one. Best regards, My Tour in Italy team.
Roberto B
GOOGLE
un anno fa
Tour delle 5 terre, organizzato molto bene. Pianificati benissimo tutti gli spostamenti con i mezzi ( pullman turistico per trasferimento a La Spezia, treno per spostamenti nell'entroterra e battelli per tour della costa). La guida, Luca, è stato mo...lto professionale e dettagliato nel raccontare il tour. Soltanto, a mio avviso credo sia magari utile avere un riferimento telefonico con la guida per eventuali esigenze. Grazie comunque per la bellissima esperienza.
Risposta da My Tour Initaly
Hello from My Tour, Thank you for your feedback. We are very happy to know that you had a good experience on the tour. Thanks for the good word for our tour guide, Luca. He really is one of the best employees we have on our staff. As per the phone n ... umber we are sorry but it is one a part of guide's privacy and we wouldn't like to share it. For our customers swervice we have the office's number and we're at your disposal at any time, even when our customers need the guide we transfer the call to them. Thank you for your understanding. Hope to have you again in our upcoming tours in the future. Best regards, My Tour in Italy team.
Sara Purin
GOOGLE
più di 2 anni fa
Noi abbiamo fatto il tour in giornata Pisa, Siena e San Gimignano: Bellissima giornata, tour consigliatissimo!! Giornata intensa ma ne vale la pena, tour in cantina molto soddisfacente, cibo e vino molto buoni. Le guide Paola e Claudia molto preparat...e, sempre disponibili e coinvolgenti! L’autista Francesco molto simpatico e guida bene!! Grazie mille!
Risposta da My Tour Initaly
Cara Sara, Ti ringraziamo per questa meravigliosa recensione! Cerchiamo sempre di garantire il meglio dei nostri tour e di far sì che i nostri viaggiatori possano godersi al meglio l'esperienza della giornata immersa tra i splendidi paesaggi della n ... ostra dolce Toscana. Paola e Claudia saranno sicuramente più che felici delle tue belle parole! Ti ringraziamo ancora per aver dedicato del tempo nel condividere con noi la tua esperienza e speriamo di rivederti anche in futuro. Distinti saluti, myTour in Italy